PRIVACY POLICY

Effective Date: August 6, 2025

Last Updated: August 6, 2025

The Clean Scene LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and store your data.

1. INFORMATION WE COLLECT

We collect the following information:

  • Personal Information you provide, such as name, email, address, and phone number.

  • Payment Information, securely processed via Stripe through Booking Koala.

  • Booking Preferences and Communication History, including your selected services, add-ons, and messages sent through the Booking Koala platform or our website.

2. HOW WE USE YOUR DATA

We use your information to:

  • Confirm and deliver cleaning services booked through Booking Koala.

  • Process payments securely.

  • Improve service quality and client communication.

  • Send important service updates, reminders, or promotions (you may opt out at any time).

3. THIRD-PARTY SHARING

We do not sell your information. We may share necessary details only with:

  • Independent contractors performing the service.

  • Payment processors (Stripe).

  • Legal authorities, if required by law.

4. DATA SECURITY

We implement industry-standard safeguards including HTTPS encryption, secure booking forms through Booking Koala, and third-party payment security via Stripe.

5. CLIENT RIGHTS

You may:

  • Request a copy of your stored data.

  • Request corrections or deletion of your personal information.

  • Unsubscribe from marketing emails at any time.

6. COOKIES

Our website may use cookies to improve your browsing experience. You may disable cookies in your browser settings.

7. POLICY UPDATES

We may update this policy occasionally. The most recent version will always be posted on our website with the “Effective Date” at the top.

8. CONTACT

For questions or data requests, email us at contact@thecleanscenellc.com.

The Clean Scene™ is a trademark of The Clean Scene LLC. All rights reserved.